Privacy Policy
Company and Contact Information
Valkai Incorporated ("Valkai") provides businesses with platforms that automate business processes using applied artificial intelligence (collectively with this website, our "Services").
If you have any questions about this Privacy Policy, please contact us as follows:
By Mail: Valkai Incorporated
124 E 14th St
New York, NY 10003
United States
By Email: privacy@valkai.com
This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process Personal Information. This Privacy Policy also describes an individual’s choices and rights with respect to their Personal Information, including their rights of access and correction of their Personal Information. For the purposes of this Privacy Policy "Personal Information" means any information relating to an identified or identifiable individual. This privacy policy is provided to inform you about how we process Personal Information. Where processing is based on your consent, you may withdraw that consent at any time as described below.
Processing Activities Covered
This Privacy Policy describes how we handle Personal Information in connection with providing and marketing our Services.
Personal Information We Collect and Process
Generally, we collect and process Personal Information in connection with the following activities:
- In connection with our marketing and sales (we are the "data controller" for this information): information about our prospective and existing business customers and their employees.
- In connection with the provision of our Services and the development of our algorithms (we are the "data controller" for this information): information we collect from public sources.
- In connection with operating our business and providing our platform ("Business Representative Data") (we are a "data processor" for this information):
- Information about our customers' authorized users.
- Information that customers upload to our platform.
- Information we collect related to business representatives, such as contact information and account data (name, email, username, password), and communications we exchange with you.
Cookie Policy
Cookies are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping visitors navigate between pages efficiently, remembering user preferences, enabling functionality, helping Valkai understand user activity and patterns, and facilitating online advertising.
Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Cookie Categories
We use the following categories of cookies on our website:
- Necessary cookies: These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
- Statistics/Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use PostHog for analytics purposes. These cookies are only set with your consent.
- Marketing cookies: These cookies are used to track visitors across websites to display relevant and engaging advertisements. These cookies are only set with your consent.
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.
You can change your cookie preferences at any time by clicking the button below:
Additionally, most web browsers allow you to control cookies through their settings. However, if you block or delete cookies, some features of our website may not function properly.
Cookies We Use
| Cookie Name | Provider | Purpose | Category | Status |
|---|---|---|---|---|
| cookie-consent | Valkai (localStorage) | Stores your cookie consent preferences | Necessary | |
| ph_* | PostHog | Analytics and user behavior tracking | Statistics |
Purposes of Processing and Legal Bases
We use Personal Information for the following purposes or as otherwise described at the time of collection:
We use Business Representative Data, Customer-Provided Data, Valkai-Collected Data, and Usage Data for the following purposes:
Service delivery.
Provide, operate, and improve our Services and our business, including leveraging public data to train our AI.
Communicate with you about our Services, including by sending announcements, updates, security alerts, and support and administrative messages.
Provide support for our Services, and respond to your requests, questions, and feedback.
To improve our Services, and to create new features and capabilities for our users, we may create and use aggregated, de-identified or other anonymous data from Personal Information we process.
Compliance and protection.
We may use Personal Information to:
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern our website and Services.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
We use Business Representative Data for the following purposes:
Direct marketing. We may send you marketing communications about our Services as permitted by law, including but not limited to, notifying you of new features, special promotions, offers, and events via email, text message, and other means. You may opt out of our marketing communications as described below or by following instructions contained in the marketing communication (e.g. unsubscribe from future emails).
Interest-based advertising. We engage our advertising partners, including third party advertising companies and social media companies, to advertise our Services. We and our advertising partners may use cookies and similar technologies to collect information about your interactions over time across the web, our communications and our corporate website, and use that information to serve online advertisements that are more relevant to you. You can learn more about your choices for limiting interest-based advertising below.
We use your Personal Information only as permitted by law. Our legal bases for processing the Personal Information described in this Privacy Policy are:
EU Representative Contact Information
Our EU Representative:
Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is:
Instant EU GDPR Representative Ltd.
Adam Brogden
Tel: +353 1 554 9700
INSTANT EU GDPR REPRESENTATIVE LTD
Office 2, 12A Lower Main Street
Lucan, Co. Dublin
K78 X5P8
Ireland